Output / Recap
Transparency and Attitudes Towards Content Moderation on Social Media
The Content Moderation Lab made its first external event at das NETTZ's two-day online hate summit. They led a standout workshop on "Transparency and Attitudes Towards Content Moderation on Social Media," showcasing their latest research and sparking lively engagement with attendees.
The Content Moderation Lab recently made its first external visit to an insightful and engaging two-day event organized by das NETTZ on tackling online hate. Lab members led a standout workshop on “Transparency and Attitudes Towards Content Moderation on Social Media.” This session provided insights into the latest research and activities at the Digital Governance Chair and Content Moderation Lab and encouraged active participation from attendees.
Key takeaways
High expectations for the DSA
A stronger focus must be placed on users—particularly with regard to the Digital Services Act (DSA), which representatives from civil society, academia, and the tech sector have high expectations for.
User research
The workshop emphasized the importance of better understanding user attitudes toward content moderation and highlighted the need to collaborate with civil society organizations that have extensive experience with reporting structures and resilience to hateful content.
Approaches against toxic content
Findings from the chair’s research on hateful content in entertainment, as well as studies on transparency in content moderation, could pave the way for more effective solutions against toxic behavior in online environments and strengthen user resilience.
Collaboration is crucial
The involvement of diverse stakeholders underscores the importance of a joint approach to combating online hate.
